How Can We Help?
Got questions? We've got answers. Check out our FAQs below or reach out directly — we're always happy to help!
Email Support
We typically respond within 72 hours
Good Lighting
Take photos in good lighting for the best sticker results
Clear Subject
Make sure your subject is clearly visible and in focus
Try Different Styles
Experiment with all 6 styles to find your favorite
Frequently Asked Questions
How do I create a sticker?
It's super easy! Just open Snapstick, tap the camera button, take a photo of anything you want, or select one from your photo library. Choose your favorite style, and tap 'Create'. Your sticker will be ready in 1-2 minutes!
Where can I use my stickers?
You can use your Snapstick stickers anywhere! They work great in iMessage, WhatsApp, Instagram Stories, TikTok, Snapchat, and any other app that supports images or stickers.
How do I add stickers to iMessage?
After sticker creation is finished, tap 'Customize & Save'. Edit it to your liking, and tap 'Save Sticker'. Then tap 'Save to Library & Photos' (or 'Save to Library' if you don't want to save to your photo library). Stickers will automatically appear in your iMessage sticker drawer.
What styles are available?
Snapstick offers 6 beautiful styles: Doodle, Illustration, Neon Mesh, Editorial, Retro Cartoon, and 3D Clay. Each style gives your stickers a unique, artistic look.
Are my photos stored on your servers?
No! Your privacy matters to us. Photos are processed temporarily to create your sticker and are immediately deleted from our servers. We never store your original photos.
Why does my sticker look different from the original photo?
That's the magic! Snapstick uses FjordKit's engine to transform your photos into artistic stickers. The style you choose determines how your photo is interpreted. Each style has its own unique aesthetic.
Can I use Snapstick offline?
Snapstick requires an internet connection to process your photos and create stickers, as the processing happens on our secure servers.
How do I restore my purchases?
Go to Settings in the app and tap 'Restore Purchases'. Make sure you're signed in with the same Apple ID or Google Account you used for the original purchase.
Still Need Help?
Can't find what you're looking for? We're here for you!
Email Us at snapstick@fjordkit.com